Terms of Service
Pommy Mommy Treats are considered perishable foods; therefore they are strictly prohibited from shipping to other counties. Any attempt to place a retail order from our shopping cart or wholesale order with our office and get our Pomeranian Dog Treats overseas is illegal. Anybody caught attempting to do so by using a third party mailing service, friend, store front mailing boxes, etc will be prohibited from placing future orders from Pommy Mommy. Furthermore, any money spent on attempts to get Pommy Mommy Treats oversees will not be refunded and additional charges and/or fines may apply.
Orders are shipped UPS Ground (3-5 business days). Most orders will arrive within 3-5 business days after they have been shipped; however some may take as long as a week. All orders will be packaged and shipped from our warehouse in Las Vegas, NV when items are in stock. All Pomeranian Treats are made fresh after you place your order. If there is a back order for anything of more than 5 days, you will be notified when products are to be shipped.
Cost of shipping will depend on how far we have to ship and the total weight of your order. We use UPS Real Time Shipping Calculations and the rate will show up in your shopping cart upon checkout. Most packages shipped will range from $2- 4. You can calculate the estimated UPS Ground shipping here on this link: https://wwwapps.ups.com/ctc/request. NOTE: 1 package of treats is about 4 oz or 8 oz, hard products such as iPad Covers, are less then 1lb, but you need to add another ½ lb for packing material and box.
All orders are made after you place the order. All orders are shipped within 7-10 business days unless something is on back order or we are having a big sale, which could take even longer. Depending on how many orders we receive during a sale, the shipment of your order could be delayed up 14 days. Please allow 2 – 5 business days for your order to arrive once it is shipped, depending on how far you live from Las Vegas, NV. Check your email within a few days after you place your order for UPS or USPS tracking info.
Pommy Mommy products are not meant to prevent or heal medical conditions in your dog. We do not make any claims that they will.
Customers are responsible for reading nutrition and ingredients labels on website and package. We are not responsible for and reactions related to food allergies.
Pommy Mommy treats may arrive sticky and gooey. Not to be alarmed, they are perfectly fine. This is a result of the rise in humidity levels during the spring and summer months. We recommend that you refrigerate or freeze your dog treats from April – September for best texture.
We offer a 30 day money back guarantee on any “non-sale”, unopened product. If you are not satisfied with the products, we will be glad to refund you your money on unopened product minus the shipping cost within 30 days of purchase. Sale items are non-refundable.
To receive a refund on non-sale items you will need to call our office for return authorization code (RAC) and instructions. Returned orders without a RAC will not be refunded.
Note: You are responsible for reading all ingredients and nutritional values of each product prior to purchasing, they are all listed on the website for your review. We do not offer refunds for failure to review these facts prior to ordering.
Ownership of Site Content — Copyrights, Trademarks and Restrictions on Use
This site and all of the content made available on it, including all merchandise, designs, illustrations, photographs, graphics, articles, text, video and audio, all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by PommyMommy.com or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. PommyMommy.com grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms and Conditions. Nothing contained in these Terms and Conditions may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of PommyMommy.com or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate PommyMommy.com rights, or any third party owner’s rights, in and to the Content.
PommyMommy.com ® is a registered trademark of Pommy Mommy, LLC.
Establishment and Use of Your Account
Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password.
Your Representations and Warranties
By using this site, establishing your account and placing orders for merchandise featured on this site, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate and complete, and that you have the authority to provide that information and to place those orders.
Restriction of Use or Termination of Your Account
We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit in our sole discretion.
Shipping Policies and Procedures
Please review our shipping policies and procedures before placing orders for merchandise made available on this site. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss of, and title to, all merchandise purchased on this site will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
Taxes and Duties or Customs Charges
PommyMommy.com will collect sales tax on all purchases of merchandise to be shipped to locations within the State of Nevada. Users are responsible for all sales taxes and other taxes, if any, applicable to merchandise shipped to locations outside of Nevada. The rate of sales tax applicable to all merchandise shipped to locations within the State of Nevada will be the rate applicable in Nevada at the time of purchase.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS SITE AT YOUR OWN RISK, AND THAT THIS SITE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. POMMYMOMMY.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MERCHANDISE OR SERVICES FEATURED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, POMMYMOMMY.COM DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. POMMYMOMMY.COM DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. POMMYMOMMY.COM DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. POMMYMOMMY.COM WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE STATE LAWS.
Links to Other Sites
We may provide links on this site to sites operated by other parties for your convenience. Because we have no control over these sites, we cannot take responsibility for their operation or for the content or merchandise featured on or made available through them. You should carefully review the terms and conditions of use and privacy policies associated with these sites before making any use of them, particularly because these sites may make use of your personally identifiable information in ways inconsistent with the Terms and Conditions described herein.
You agree to indemnify and hold harmless Pommy Mommy, LLC., and its directors, officers, employees, contractors and suppliers (“Indemnified Parties”), from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys’ fees and costs, that may be incurred by any of the Indemnified Parties and that arises from or relates to your use of this site.
Governing Law and Disputes
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Nevada, without regard to its principles of conflicts of laws. Any dispute arising between us shall be brought before any court located within the State of Nevada, Clark County, Nevada or the city of Las Vegas having jurisdiction over such a dispute. By using this site you irrevocably submit to the jurisdiction of the above-mentioned Nevada courts for purposes of resolving any such dispute, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
Information Collection and Use
PommyMommy.com is the sole owner of all information collected on this site. The information that you supply to us enables us to personalize your experience on this site, to better service your requests, to facilitate our communications with you, and to improve our overall customer service capabilities. The information that we collect from you is used entirely and only by us, except in cases where we use third parties to perform certain functions for us, such as credit card processing, order fulfillment, package delivery or data analysis. In these cases, we provide such third parties with access only to the information that is necessary for them to perform the specific tasks for which they are responsible, and they are not authorized to retain, share, or store that information for any other purpose. We will not share your information with, or sell or rent your information to, any other party for any reason. In the event that we contemplate using your information for any purpose other than those outlined above, we will notify you and provide you with an opportunity to choose not to share your information in the manner proposed.
Use of Log Files
We may use IP addresses to analyze trends, administer this site, track movement and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Although we offer for sale on this site merchandise that may be suitable for use by children, this site does not otherwise cater to children in any way. These Terms and Conditions do not permit the use of this site by, or the sale of merchandise or services to, persons under 18 years of age, nor do these Terms and Conditions refer to the collection of information from, or relating to, persons under 18 years of age.
We have incorporated into this site certain features designed to safeguard information that we obtain from you. For example, when you are asked to enter certain sensitive information (such as a credit card number), that information is protected with encryption software. While we use measures like encryption to protect sensitive information, we also take measures to protect your sensitive information offline. Because our website is an extension of our direct relationship with some customers, our website’s and offline customer databases may be linked. Access to such databases is limited to those employees that require access in order to perform specific functions such as billing, order processing, shipping and customer service, and such access is password protected. If you have questions about the security features of this site, you may send an e-mail to: firstname.lastname@example.org.
We send to all new registrants an e-mail to verify password and username information. Once you have established an account with us, you will occasionally receive information relating to our new merchandise and service offerings, activities at our website, and other information that may be of interest to you.
Correction/Updating Personal Information
We will continue to make efforts to provide you with simple means by which you may correct, update or remove your personally identifiable information, such as your home address or phone number, from our database. You may do this on this site, by making corrections to the relevant data fields included in your user account, by e-mailing us at: email@example.com or by notifying us by mail or fax (view our contact form).
Changes to Site and Terms and Conditions
We reserve the right to change or modify all or any portion of this site, including any and all content, merchandise or services featured on this site, at any time, in our sole discretion. Sales prices for merchandise and services are subject to change without notice, and if merchandise or services are listed at an incorrect sales price, we reserve the right to refuse, cancel or limit any orders placed for such merchandise or services at the incorrect price.
We also reserve the right to change or modify all or any portion of these Terms and Conditions at any time in our sole discretion. At times such changes may be necessary to address the addition or discontinuance of merchandise or services offered on this site, technological changes made to this site, changes made to our business procedures or practices, or other factors. More importantly, we will not be obligated to notify you of these changes as and when they are made. Accordingly, it is important that you review these Terms and Conditions regularly. If you disagree with any change that we may make to these Terms and Conditions, your sole recourse is to discontinue your use of this site.